Service Operation Workspace- SOW

[keerthana10]

Hi Experts,

In service operation workspace incident form i want if i create new incident selecting business service field should be auto populate Assignment group . i checked in my instance 

Image 1(1322) : this functionality working fine 

Image 2: this functionality not working , so please help me on this how to fix this,

Thanks

[Dr Atul - LNG]

Hi @keerthana10 

Are you using an Assignment lookup or a script?

[keerthana10]

Hi @Dr Atul - LNG ,

I am using onchange clint script (global)

[Dr Atul - LNG]

sorry mate, i did not see any issue here. @Sandeep Rajput  @AshishKM any inputs

[Ankur Bawiskar]

@keerthana10 

you didn't share the script and the client script configuration screenshot

Also what debugging did you perform?

Since your client script is global it should work for workspace view as well.

If my response helped please mark it correct and close the thread so that it benefits future readers.