service Operation Workspace

[Alok Gupta5]

Hello Team,

Is dependent field work in Service operation workspace or not?

I am facing issue in Service operation workspace where dependent field is not working properly. If i am putting dependent field as reference field and using some condition in reference qualifier?

It is working properly in the RITM table and is not working correctly in the Service operation workspace.\

Regards,
Alok Gupta 

[Alok Gupta5]

Hello @Ankur Bawiskar ,

Can you please help me on the above issue.

Regards,
Alok Gupta

[Ankur Bawiskar]

@Alok Gupta5 

you shared 2 weeks ago you created a custom field on RITM table

what's the next requirement?

[Alok Gupta5]

Hello Ankur,

My requirement is below it should work on both RITM view and SOW view.

I need help on reference qualifier.

I have created a custom field(Type) of reference type in the RITM table and I have created a custom table where i am storing the combination of Catalog item and type value.

So my requirement is to show the type based on catalog item.

If catalog item is Storage then only show story type value in the field it is working perfectly with dependent field.

But issue is coming when catalog Item type is not present in the custom table then we have created some default type that should show. That is not working properly.

Can you please help me on that?