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show cases for subject person related list is not visible for few cases in workspace

Rutusha
Tera Contributor

Hi ,

I am trying to configure related list "show cases for subject person" in workspace view but somehow the related list is not visible for some HR Case.

 

Thanks!!

3 REPLIES 3

Allu Gopal1
Giga Guru

Hi @Rutusha ,

 

Could you please share the screenshots to understand better. As per my assumption the user may access related issue.

Please check this article once,

https://www.servicenow.com/community/hrsd-forum/related-lists-not-visible-in-workspace/td-p/2564492

 

It may helpful to you.

 

Please mark it correct. If it resolves your issue.

 

Thanks and Regards,

Allu Gopal.

HI @Allu Gopal1 ,

I am trying to test via an admin .I do have HR admin and admin both the roles but stills the related list is not visible

Hi @Rutusha 

 

Is any screen shot possible? Also, try to repair the plugin.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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