show cases for subject person related list is not visible for few cases in workspace
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02-07-2025 01:24 AM
Hi ,
I am trying to configure related list "show cases for subject person" in workspace view but somehow the related list is not visible for some HR Case.
Thanks!!
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02-07-2025 01:30 AM
Hi @Rutusha ,
Could you please share the screenshots to understand better. As per my assumption the user may access related issue.
Please check this article once,
https://www.servicenow.com/community/hrsd-forum/related-lists-not-visible-in-workspace/td-p/2564492
It may helpful to you.
Please mark it correct. If it resolves your issue.
Thanks and Regards,
Allu Gopal.
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02-07-2025 02:18 AM
HI @Allu Gopal1 ,
I am trying to test via an admin .I do have HR admin and admin both the roles but stills the related list is not visible
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02-07-2025 02:20 AM
Hi @Rutusha
Is any screen shot possible? Also, try to repair the plugin.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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