Service Operations Workspace Lists Ribbon

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04-07-2023 08:56 AM
Does anyone know what drives the security behind this part of the workspace (see image), or which ACL it would be? I am currently trying to set up access for users without the itil role. I have access to the workspace and homepage working, but they cannot see the left hand side ribbon

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02-16-2025 03:36 AM
From what i have found it is the UX Application under experiences. Now Experience Framework: Experiences: SOW workspace and then its a page property called chrome_toolbar. I added a few in here and changed the ones that were there. The json within that value has roles against it : (just change the roles) hope it helps
{
"id": "list",
"label": {
"translatable": true,
"message": "List"
},
"icon": "list-outline",
"routeInfo": {
"route": "list"
},
"group": "top",
"order": 200,
"badge": {},
"presence": {},
"availability": {
"roles": [
"itil,sn_sow.sow_list"
]
},
"viewportInfo": {}
},