PDI waitist
hello people, i requested a xanadu PDI for the practice purpose almost 24 hrs back and still i'm in the waiting list. is this something normal or any anamoly i have to be worried? please explain.
Forum Posts
Update system property using Scripted REST API
Hi Team, We want to update system properties present in different scope. So, if the AuthToken (which will be manually populated in all three applications (CSM/FSM/ITSM) ) matches with the AuthToken coming in payload then the remaining 4 system proper...
UI Formatter workaround in workspace
Hi, Is there a workaround for UI formatter in workspace? I have seen this post but no replies : https://www.servicenow.com/community/developer-forum/workspace-experience-formatter-ui-in-workspaces/td-p/2464016 Thanks
Dynamic External Link on Caller Card In SOW
I need to create a hyperlink or link whatever it is in SOW in incident table on the caller card section , we have a record information section and there is the caller card which contains existing 2-3 hyperlinks emebeeded so I want to embed mine one a...
Request for Study and Review Materials for ServiceNow Certified Application Developer (CAD) Certifi
Hello Guys,I hope this message finds you well. I am currently preparing for the ServiceNow Certified Application Developer (CAD) certification and would like to ask for your recommendations for reliable study and review materials. Could you please su...
Pipeline Changes are closed but still showing Active = True
Hello Team, We have encountered some strange issue with the Pipeline Changes,Some of the Pipeline changes that are closed but still showing Active = True. What will be the issue? Thanks in advance
Write against scope application erroring out from global
I have a custom scoped app and I am trying to write to it from a UI action in global scope. Its erroring out. I dont see any cross scope privileges created automatically. Any suggestions to fix it?
Display only one Catalog Category when using the "Create Request" UI Action
Hello everyone,I need to be able to open a Request from an Incident in the Service Operations Workspace, so I've tweaked the Workspace Client Script of the "Create Request" UI Action to my needs and have been using that.Thing is, whenever I click on ...
I want to configure go back to previous section topic in virtual agent
Hi Team ! It's urgent! I want to configure go back to previous section flow inside check IT Ticket status topic virtual agent
OIDC SSO - Auto provisionning - import table not created for userInfo
Hi ! I'm actually configuring a OIDC SSO for my customer : - the authentication is ok- the user account I'm using is correctly connected to Service Now I'm also configuring Autoprovisionning for my user, which is based on both ID Token and User info....
sys_user_group table not visible in UI Action table dropdown in scoped app
Hi All,I am working on a scoped application and trying to create a UI Action on the sys_user_group table.In Global scope, the sys_user_group table is visible in the Table dropdown when creating a new UI Action.But in my custom scoped app, the sys_use...
Knowledge Valid to field change -URGENT
Hi everyone,I’m working on a requirement to build a dashboard that shows a monthly bifurcation of Knowledge Article updates:Articles where content was modifiedArticles where only the Valid To date was changed (no other field updates)What I’ve done so...
How is Trainee Rating calculated?
I have a list of Coaching Assessments that have a Trainee Rating with decimal point values like 8.71 instead of 10. They answered each question with a Met value of 1, so shouldn't the Trainee Rating be 10 or at least a whole number?
How to create custom UI actions on the KB article view page?
Hi Community, I'm currently working on customizing the Knowledge Base in ServiceNow and had a question regarding UI Actions on the Knowledge Article view page. Requirement:I want to create a custom UI Action (button) that appears on the Knowledge Art...
Resolved! How to hide the Tab in record page in workspace.
Hi All,I am working on a Configurable Workspace page in UI Builder where I have multiple tabs, including a Playbook tab. My requirement is to show the Playbook tab only for users who have a specific role.Role:xyzRequirement:If the logged-in user has ...
