Service Operations Workspace | Primary Field and Secondary Values

Ajaykumar Yadav
Tera Contributor

Hi Team,


Could someone help me to set up primary fields and secondary values in the form header of custom table in Service Operations Workspace.
I had set up for some system tables but for the custom tables it is not working.

If someone have configured it for the custom tables please let me know.

 

Below is the custom table which is taking the number as a primary field. I tried to configure the form header for this table but it is not working.

 

AjaykumarYadav_0-1682524803142.png

 


Regards,
Ajay

2 REPLIES 2

Ramkumar Thanga
Mega Sage

Hi Ajay, 

 

Please get in through the following thread to set the Ribbon in agent workspace. 

https://docs.servicenow.com/bundle/rome-servicenow-platform/page/administer/workspace/task/configure... 

 

THanks!

Ram

 

Please mark this as Helpful/Correct.

 

Ramkumar Thanga
Mega Sage

Hi Ajay Please ignore my previous post.

 

You have to  navigate to configure page >> Form Header to bring the secondary fields.

 

RamkumarThanga_0-1682533850668.png

 

For eg : Please refer the below screenshot

RamkumarThanga_1-1682533921718.pngRamkumarThanga_2-1682533970245.png

 

Here you can configure both primary and secondary values. The secondary values has been configured as related list.

 

THanks!!

Ram