Service Operations Workspace | Primary Field and Secondary Values
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‎04-26-2023 08:57 AM - edited ‎04-26-2023 09:00 AM
Hi Team,
Could someone help me to set up primary fields and secondary values in the form header of custom table in Service Operations Workspace.
I had set up for some system tables but for the custom tables it is not working.
If someone have configured it for the custom tables please let me know.
Below is the custom table which is taking the number as a primary field. I tried to configure the form header for this table but it is not working.
Regards,
Ajay
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‎04-26-2023 11:25 AM
Hi Ajay,
Please get in through the following thread to set the Ribbon in agent workspace.
THanks!
Ram
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‎04-26-2023 11:33 AM
Hi Ajay Please ignore my previous post.
You have to navigate to configure page >> Form Header to bring the secondary fields.
For eg : Please refer the below screenshot
Here you can configure both primary and secondary values. The secondary values has been configured as related list.
THanks!!
Ram