Service Operations Workspace UI Action

[Karla Chorny]

I created a UI Action for the Interaction form in Service Operations Workspace. It works exactly as I want it to, but I want to display it in the drop down and not on its own.

How do I accomplish this? I can't seem to find the documentation I'm looking for.

[Zach Koch · Accepted solution]

Check out these posts, they may help you

SOW - UI actions 
Group those UI Actions into a new dropdown menu 

[Karla Chorny]

Thank you! SOW - UI actions was exactly what I needed!

[Karla Chorny]

Thank you! SOW - UI actions was exactly what I needed!

[Zach Koch]

Great! Glad that helped you with what you needed.