Service organization field is not available on Customer service case form layout

[RahmatSharH]

Hi All,

Service Organization & Requesting Service Organization fields are not available on customer service case form layout. Can anyone suggest which plugin is needed for these fields to avail in the form layout.

Thanks in Advanced!

[Dr Atul - LNG]

Hi @RahmatSharH 

Try adding them via the form layout on the form. I don’t think any plugin is needed.

[RahmatSharH]

Hi @Dr Atul - LNG,

fields are not available on the form layout itself. 

[Dr Atul - LNG]

Hi @RahmatSharH 

Try to repair the CSM core plugin once. It must show actually.