Service Portal add avatar to icon

[Arundhati]

Hello everyone,

I want to add the icon to the service portal activity field users icon I basically need to change from avatar to icon

I am adding image for reference 

Basically my requirement is i want to override the avatar with a icon for customer portal is there any way by which i can achieve it?

Thanks in advance.

Regards,

Arundhati

[Ankur Bawiskar]

@Arundhati 

is this icon shown in activity stream in portal?

which portal page is this?

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[Dr Atul G- LNG]

It looks like it is portal-only and the picture comes from the user profile, so we can’t change or override it.

[Ankur Bawiskar]

@Arundhati 

if your logged in user has live_profile record with icon, it will show that icon on ticket conversations widget in portal

Example: I have record in live_profile table

Then that icon it shows for me in ticket page

If you wish to do same, then create record into live_profile table for those users and add that icon which customer gave

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[Ankur Bawiskar]

@Arundhati 

Hope you are doing good.

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