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3 weeks ago
I have a custom table (extended from kb_knowledge). I don't want to use the existing New button but created a new one. This is the script
var uri = action.getGlideURI();
var path = uri.getFileFromPath() + '';
path = path.substring(0, path.length - 5) + '.do';
uri.set('sys_id', '-1');
path = checkWizard(uri, path);
if (path)
action.setRedirectURL(uri.toString(path));
action.setNoPop(true);
function checkWizard(uri, path) {
var already = uri.get('WIZARD:action');
if (already == 'follow')
return null;
var wizID = new GlideappWizardIntercept(path).get();
if (!wizID)
return path;
uri.set('sysparm_parent', wizID);
uri.deleteParmameter('sysparm_referring_url');
uri.deleteMatchingParameter('sysparm_list_');
uri.deleteMatchingParameter('sysparm_record_');
uri.deleteParmameter('sys_is_list');
uri.deleteParmameter('sys_is_related_list');
uri.deleteParmameter('sys_submitted');
uri.deleteParmameter('sysparm_checked_items');
uri.deleteParmameter('sysparm_ref_list_query');
uri.deleteParmameter('sysparm_current_row');
uri.set('sysparm_referring_url', uri.toString());
uri.deleteMatchingParameter('fancy.');
uri.deleteMatchingParameter('sys_rownum');
uri.deleteMatchingParameter('sysparm_encoded');
uri.deleteMatchingParameter('sysparm_query_encoded');
uri.deleteParmameter('sysparm_refer');
return 'wizard_view.do';
}
I can see the button and when I click, I get this message: No records selected
When I select a record and click on the button, new record form opens. I don't understand the issue here.
I don't think there is an issue with the script. When I tried
var url = 'x_bigas_mandator_0_mandatory_documents.do?sys_id=-1';
window.location.href = url;
had the same issue
Any suggestions please?
Solved! Go to Solution.
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3 weeks ago
Found the issue. In the server side UI Action, action_name should start with sysverb.
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3 weeks ago
The OOTB “New” button is global, so you need to hide it by checking where it is implemented.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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3 weeks ago - last edited 3 weeks ago
I don't have an issue in showing the Global new button. Why is it asking me to select a record before creating a new record?
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3 weeks ago
why you created new? what's the use case?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
Because this table extends KA, when I click on the New button, it takes me through Article template preview and it creates the article in kb_knowledge table. I don't want this. It should create the record in the custom table.
