Service Portal Catalog Items: Hide Attachment

[rajeshraji1]

Service Portal Catalog Items: Hide Attachment

How to hide out of box attachment in service portal.

I tried hiding the attachment by configuring the catalog item, but it is still visible on the form.

Please suggest this 

[Dr Atul - LNG · Accepted solution]

Hi @rajeshraji1 

It looks like a cache issue. Also, make sure to tick this option in all items where you want to hide it. Clear the cache, then check again.

[rajeshraji1]

Hi @Dr Atul - LNG , I have cleared the cache but also same issue .

[Dr Atul - LNG]

Hi @rajeshraji1 

https://www.servicenow.com/community/developer-articles/service-portal-catalog-items-hide-attachment...