Service Portal - Cloned Shopping Cart widget

[Khanna Ji]

Hi Experts,

• I have cloned, sc_cart page
• Cloned a widget SC Shopping Cart.
• Added cloned widget to the newly cloned page

But the cloned widget is not visible on the new page.

Under the preview tab, its not visible. I also checked accessing the page in Portal, still not visible.

[Khanna Ji]

I am accessing the page directly.

Like https://instance.service-now.com/sp?id=sc_cart -- OOTB Page

https://instance.service-now.com/sp?id=sc_cart_1 -- Custom page