Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

Service portal copy permalink does not show custom widget on knowledge article page

Jadhavp599
Tera Contributor

After clicking on copy permalink and opening the copied URL in new tab does not show custom widgets.

 In attached screenshot More Information is a custom widget which is not shown after clicking copy permalink

Server Side script

var sys_id;
if($sp.getParameter('sysparm_article')) {
var articleGR = new GlideRecord('kb_knowledge');
   sys_id = articleGR.getValue('sys_id');
var id = $sp.getParameter('sys_kb_id')||$sp.getParameter('sys_id') || sys_id;
var kbViewModel = new global.KBViewModel();
kbViewModel.findKnowledgeById(id);
 
 
 
#serviceportal #copypermalink #knowledgemanagement
0 REPLIES 0