Service Portal: Help Text is shown immediately below the variable name

kroghet
Kilo Explorer

Hi, 

In London they changed it so the help text is shown on top of the field, together with the "Instructions" field. And I don't think it looks very good too be honest. If you have instruction, and help text all mixed up together, it looks messy.  

See KB here: https://hi.service-now.com/kb_view.do?sysparm_article=KB0717906

Or see my 2 pictures. 

I would like to know if there is a way to change the help text, so it will be visible below the field again?

2 REPLIES 2

Ashutosh Munot1
Kilo Patron
Kilo Patron

Hi,

We will have to edit the widget.


Thanks,
Ashutosh Munot

Service_RNow
Mega Sage

Hi,

please follow this link maybe you find some interesting information:

Help Text Options for Service Catalog Variables

Thanks