[Service Portal] How to force the default language at login ?

Community Alums · ‎05-15-2017

Hi Community,

We are currently implementing portal service in our company. The target users are essentially French and must get pages in French. We have loaded the French languages into their user profiles but the first connection (via the login page service portal) always opens the portal in English.

Have you ever encountered this problem?

Do you have a solution to force the login language?

Thanks in advance

Community Alums · ‎06-14-2017

The problem is resolved for me.

In fact, we just register the user and his default language French in the profile. At the first connection, the user get the right language. He isn't able to select another language in our portal so he will always connect in French.

Thank you very much for your advices.

View solution in original post

srividyagalla · ‎09-28-2017

Hai Chirstophes,

how did you achieved this? I have a same issue.

what happening is the customized widget's Title and description are not translating.

Regards,

Sri Vidya Galla

Community Alums · ‎09-29-2017

Hello Sri Vidya Galla,

to translate every values in a custome widget, we use the standard functions described in the documentation :

https://developer.servicenow.com/app.do#!/document/content/app_store_doc_sp_widgets_istanbul_c_Widge...

Regards