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In customer service case the correspondence message field Text.

pragadeesh254
Tera Contributor

11m ago

In customer service case, If we have created the correspondence from that case 

 

 

pragadeesh254_0-1764165570434.png

 

In the correspondence record the Message field shows default value text format "Verdana and 8Pt". 

 

pragadeesh254_2-1764165701117.png

 

Where can i see the text format configuration for the message field in correspondence.

 

 

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