Service Portal : increase the height of field in request item

[khamsone]

Dear all,

On the service portal / request item, I would like to increase the height of one field "description", this one is too small :

When I write multi line, we have a scroll bar :

It's not practice to read the whole description text.

How can I do it ?

Thanks in advance.

Regards,

[Gaurav Bajaj · Accepted solution]

Just one thing,

Is the sys_id of the variable same as you have added? ( its short description i am guessing)

Also, can you try it in one column format as it worked for me in it?

[khamsone]

Hi,

I have tested with a simple variable and that's working.

But my variable in question is include in a variable set. I would like to increase its height.

[Gaurav Bajaj]

Hmm, it might be having a different element then.

Let me try it if I can grab that one.

[khamsone]

it's ok now, I had a mistake on my side. Now it's ok !

Thank you for your precious help.

[Gaurav Bajaj]

Great news!!

Happy to help