In previous blog, we covered few aspects of AMS functions, let’s talk about additional few things to consider. ServiceNow as the Support ChannelA common mistake after go-live is forgetting that ServiceNow should also be ready to support itself. By th...

Delivering a ServiceNow implementation is a huge milestone for the project team. But the real measure of success comes after go-live, when the operations (AMS) team takes over. If the handover is not streamlined, it can have negative impact on platfo...

Enterprises today look forward to streamlining procurement, strengthening supplier collaboration, and creating seamless employee experiences. Many organizations already use SAP Ariba for source-to-pay automation, supplier collaboration, spend managem...

Continued from the last blog. Automate Vendor Score MeasurementServiceNow automatically gather performance data from across the platform: SLA records, survey results, Service Availability, etc.Performance Analytics applies your scoring model, calcula...

Previously, we covered key benefits, features and relationship between various entities involved in setting up foundation for vendor management. Managing vendor performance is crucial for ensuring that third-party partners deliver value, meet commitm...