Service Portal : increase the height of field in request item

khamsone
Kilo Expert

Dear all,

On the service portal / request item, I would like to increase the height of one field "description", this one is too small :

find_real_file.png

When I write multi line, we have a scroll bar :

find_real_file.png

It's not practice to read the whole description text.

How can I do it ?

Thanks in advance.

Regards,

1 ACCEPTED SOLUTION

Just one thing,



Is the sys_id of the variable same as you have added? ( its short description i am guessing)



Also, can you try it in one column format as it worked for me in it?




find_real_file.png


View solution in original post

15 REPLIES 15

Well I tried with variable sets as well and surprisingly it still works for me, you might have to check the CSS applied in browser console to see whats restricting it.


Do you mind sharing the browser console snippet?



find_real_file.png