Service Portal Menu Item conditions

[Wayne Richmond]

I have created a menu on our portal using the Icon Menu List Widget and would like each menu item to do something different, however I'm having problems figuring out the conditions, URLs, or generally the best approach for each requirements. 

First off I want a menu item to link to a specific Service Catalog, however I can't find a documentation on what to use as the condition. I tried a query but that work:

Secondly, I want one menu item to link straight to a survey. I figured I would do this as a URL link. However, the URL I'm providing doesn't work, I just get an empty page where the survey should be. Perhaps a Page link would be better. If so, what condition do I need?

Lastly, I'm trying to create a 'tile' within the Catalog that opens a KB article. I thought I'd be able to achieve this by creating a Content Item, but for some reason it doesn't appear in the catalog: 

[Anil Lande]

Hi,

This condition field on Menu item decide visibility of Menu on portal.

The condition can be based on user session.

Please check some OOB examples how this menu items are defined.

https://devxxx.service-now.com/sp_rectangle_menu_item_list.do?sysparm_query=condition!%3DNULL&syspar...

Thanks,

Anil Lande

[Wayne Richmond]

Thanks Anil. The OOTB examples aren't specific enough. I can see a couple of examples for URL menu items, but the Service Catalog and Knowledge Base examples don't meet my requirements, i.e., linking to specific catalogs\KB articles. 

[Rameswar4]

I am having the length url , more that 500 characters. How can add the lengthy url?

[Wayne Richmond]

Based on Anil's response, the condition is not what I'm looking for to meet my requirement. Can anyone help with my our queries?