User Activity
01-31-2025
Hi guys. I've created an Inbound Action to process an attached Excel document and load the data into a custom table via a Transform Map. This works fine unless there is an image in the email, e.g, an email signature. When this happens, the importer t...
10-04-2024
Hi all. I have a Business Rule that triggers a REST API call that sends an attachment to one of our vendors. It's worked fine for two years with no updates. Last week it stopped working for no reason - no update sets deployed, no updates to the BR, n...
Hi all. I've created a new Journal Input field called 'Vendor comments' on the Task table. I've nested the new field with the Comments and Work notes fields on the Incident form. I only want the field to be visible when a selected Vendor is an integr...
Hi all. I work for a large operator of restaurants, pubs and bars in the UK. We are looking to do more with software asset management (SAM) and recently had the shiny demo of SAM Pro from ServiceNow. Following-on from that, we'd really like to connec...
Hi. We have been trying to troubleshoot some recent issues where Managers and Locations (both reference fields) on user records are not getting updated via AAD user provisioning - this has worked until very recently. When checking the mappings, we fo...