Service portal page update multiple portals effected

AnthonyMull
Tera Contributor

Hi community 

I have issue below please help

 

I have 2 portals, when I make change to a page on one portal it is reflected in both portals. It was my understanding that each portal will have its own instance of the page or did I miss something.  How can I fix this please ?

Thanks in advance

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @AnthonyMull 

Pages are reusable across any portal. So, if you use the same page in multiple portals and make changes in one, it will affect all other portals as well. To avoid this, create a copy of the main or base page, make the necessary changes, and use the modified version in different portals separately.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

10 REPLIES 10

Hahaha... its again a learning.. Good to know that issue resolved itself..  

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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