Service Portal Problem with sc_catalog_item - 'Price' || sc_shopping_cart - 'Total Price' converting Euros to US Dollars.

[cindylove]

We have a global Service Portal. I have Product Catalog items set up for North American users that display price in $. I also have items for Europe that display in Euros. Both display in the Service Catalog correctly. (NA users can only see NA products / EU users can only see EU products, using 'Available for')

The North American items display Price (sc_cat_item) and Total Price (sc_shopping_cart) in $ correctly.

'Price' and 'Total Price' are converted from Euros to US Dollars in sc_cat_item and sc_shopping_cart for European items.

These are the price options set for each Product Catalog Item - Europe:

Price -

Type = Fixed

Currency = Euro

I set the sys property - glide.currency_price.use_all_fraction_digits  to false, so that it will only display 2 decimal places.

Here is the problem - 

sc_catalog_item - 'Price'  & sc_shopping_cart - 'Total Price' are converting Euros to US Dollars.

I didn't see any settings in cart layout.

Am I missing a sys property or do I need to change something to prevent the price conversion somewhere else?

[Brian Lancaster]

I have always found it best to put everything in US Dollars and let the system convert it based on the users location.