Service Portal Survey Multiline String field size

MWright1
Giga Guru

‎02-07-2024 06:59 AM

Hi all,

Good morning...

I have two questions regarding Multiline string field in a Survey on ServicePortal that I hope you guys can help me with:

1. Is there a way to make this box larger - to fill the entire row instead of 50% of the row?

2. Is there a maximum number of characters for this field (like 1000 characters) and if so how can I increase it?

 

MWright1_0-1707317872848.png

 

Many thanks,

M

 

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Community Alums
Not applicable

‎02-07-2024 07:12 AM

Hi @MWright1 ,

String value field on asmt_assessment_instance_question is 1000.

Assessments and Surveys installs the following properties. You can find these properties by navigating to the following locations:
  • All > Assessments > Administration > Assessment Properties
  • All > Survey > Administration > Properties
Important: You can customize the css.assessment.question.header.background.color, assessment.caption.background.color, and the css.assessment.caption.font.color fields only if Next Experience is turned off.
 
 
Property Description
sn_portal_surveys.sp_survey.email_redirection When this property is enabled, users can use a link in an email to open a survey or assessment in Service Portal.
  • Type: Yes or No
  • Default value: Yes
com.snc.assessment.signature_authentication When this property is enabled, an authentication is required by user signature. When Yes is selected, this property requires credentials for a full name signature.
  • Type: Yes or No
  • Default value: Yes

For more information about working with signatures, see Signatures.
com.snc.assessment.collect.stats List of Assessments for which Recent Sent & Recent Completed stats must be collected in an asmt_assessment_stat table. Comma-separated list of eligible Assessment Metric Type Sys IDs.
css.assessment.question.header.background.color Background color of question headers on assessment and survey questionnaires.
  • Type: Color
  • Default value: #767676
sn_portal_surveys.sp_survey.show_progress_bar Shows or hides a progress bar on the survey pages on Service Portal.
  • Type: Yes or No
  • Default value: Yes
Note: If the Pagination setting is set to None, the survey is displayed in a single page, and no progress bar is shown.
show_lang_picker_for_publicsurveys Enable or disable whether to show language picker when a public survey is taken.
  • Type: Yes or No
  • Default value: Yes
css.assessment.caption.background.color Sets the background color of the caption on assessment and survey questionnaires.
  • Type: Color
  • Default value: #eee
com.snc.assessment.decision_matrix_filter_max_entries Maximum number of items to show for a decision matrix field filter.
  • Type: integer
  • Default value: 1000
css.assessment.caption.font.color Sets the font color of the caption text on assessment and survey questionnaires.
  • Type: color
  • Default value: #ffffff

For more information about customizing the appearance of a survey, see Customize the appearance of a survey.

 

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MWright1
Giga Guru
In response to Community Alums

‎02-07-2024 07:26 AM

Hi Sandeep,

 

Thank you for your response but it does not have the answer I was looking for.

I do not see a property to make this multiline string box larger; nor was there a property to increase the maximum number of characters for the multiline field.

 

Thanks,

M

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