Service Portal with wizard-like order guide/record producers
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08-29-2019 02:26 PM
Hi,
I’m looking for a solution to provide a wizard-like order guide in a service portal widget. I’ve noticed that a few community members have asked the question and have yet to find a concrete answer. I attempted to use the SC Order guide widget, but it doesn’t provide the flow that I need. The problem with the order guide is that it has only two steps, we may need 3, and it uses the choose options step which seems to defeat the purpose of the rule base. Basically, we just want users to step through multiple pages(forms) that are connected like how a wizard would work in the past. I decided to ignore this with our Service Portal and realized that this process is needed as a ticket creation option. Any help would be great.
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Service Portal Development
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08-30-2019 07:45 AM
Mike, thank you for your reply. I believe these solutions may get the job done. Hope I can use existing catalog items with these solutions.
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03-29-2021 09:31 AM
Hey... I am also looking into a solution for this.. It would be really helpful if you can provide your approach or useful links.. Thanks in advance
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08-28-2020 01:02 PM
Hey, did you find a solution for this?
