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ServiceNow and Jira Integration

Community Alums
Not applicable

I am integrating ServiceNow and Jira using OAuth 2.0 authentication. I have successfully configured the integration and granted the necessary permissions in Jira, but I am still getting a 401 - Client must be authenticated to access this resource error when I try to access Jira resources from ServiceNow or Postman. Can anyone help me troubleshoot this issue?tempsnip.png

6 REPLIES 6

Chandra2
Tera Contributor

Yes Enable all the permission in Jira Sides, I got same error but after enable the permission in Jira Sides now its working for me.

akshaysotio
Tera Contributor

I am also getting the same error as "Client must be authenticated to access this resource" when i am trying to integrate ServiceNow with Jira with OAuth 2.0 authentication. Can anyone help me out with this.

 

Screenshot 2025-02-12 114605.png