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ServiceNow Azure AD integration with SCIM for user provisioning

manish62
Tera Contributor

Hello Team, 

I am doing the integration with Azure AD with SCIM plugin for user provisioning and completed the steps till connection, Azure AD is successfully connected with ServiceNow but when we try to create one user the getting error any sort of permission do we need to use in Azure side .

I have created one integration account but  not sure where to use this account as for generating the auth token using the client id and secret.

Tenant Url - https://instancename.service-now.com/api/now/scim

I am getting error when creating a single user from Azure to Servicenow-

Error-User 'abce@abc.com' will be created in customappsso (User is active and assigned in Microsoft Entra ID, but no matching User was found in customappsso)

Failed to create User 'abce@abc.com' in customappsso

Error code

Error message
UpdateForUnconnectedEntry

Please let me know any insight on this issue how could i resolve it.

Thanks,

Manish

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