ServiceNow Bi-directional Integration Implementation to a third party?
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‎09-03-2024 12:18 AM
My company's customer uses ServiceNow. We provide service through our helpdesk.
I have to integrate my customer's ServiceNow into our helpdesk.
My company can't afford the ServiceNow TPP program to create a ServiceNow App.
Can I create an integration in my PDI and install it to test in their DEV/TEST (like AddtoUpdateSet from "Share")?
Which scope is best while creating this integration, Global or Scope?
1 REPLY 1
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‎09-03-2024 05:22 AM
That is not recommended to create App in PDI bcz there can be some plugins which not available, also you cant publish the App in PDI.
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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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