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ServiceNow Bi-directional Integration Implementation to a third party?

JPGServiceNow
Tera Contributor

My company's customer uses ServiceNow. We provide service through our helpdesk.
I have to integrate my customer's ServiceNow into our helpdesk.
My company can't afford the ServiceNow TPP program to create a ServiceNow App.
Can I create an integration in my PDI and install it to test in their DEV/TEST (like AddtoUpdateSet from "Share")?
Which scope is best while creating this integration, Global or Scope?

 

Thanks in Advance.

#ServiceNow @ben_hollifield 

1 REPLY 1

Dr Atul G- LNG
Tera Patron

Hi @JPGServiceNow 

 

That is not recommended to create App in PDI bcz there can be some plugins which not available, also you cant publish the App in PDI.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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