Interested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!

ServiceNow Catalog Item Variable lookup Select Box: How do you display Label and populate Value?

Scott29
Kilo Sage

I have 2 lookup select boxes, the first is dependent on the second. 

 

The first field (group) is displaying the value in the drop-down and populating the value from the table data. How do I change the group field to display the Label and populate the value from the referenced table?

 

First (Group):

Scott29_1-1746502101278.png

 

 

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron

@Scott29 

did you try to give Lookup value - Label field

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

4 REPLIES 4

Ankur Bawiskar
Tera Patron

@Scott29 

did you try to give Lookup value - Label field

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Yes, I tried putting "label" in the Lookup Value field like this, but when I did that the dropdown stopped showing any values.


I have confirmed that the value, and label is populated in the table 

 

Scott29_0-1746504533805.png

Scott29_1-1746504616230.png

 

It was a caps issue Label vs label.

@Scott29 

yes it should be label and not Label

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader