ServiceNow Catalog Item Variable lookup Select Box: How do you display Label and populate Value?

Scott29
Kilo Sage

I have 2 lookup select boxes, the first is dependent on the second. 

 

The first field (group) is displaying the value in the drop-down and populating the value from the table data. How do I change the group field to display the Label and populate the value from the referenced table?

 

First (Group):

Scott29_1-1746502101278.png

 

 

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@Scott29 

did you try to give Lookup value - Label field

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

@Scott29 

did you try to give Lookup value - Label field

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Yes, I tried putting "label" in the Lookup Value field like this, but when I did that the dropdown stopped showing any values.


I have confirmed that the value, and label is populated in the table 

 

Scott29_0-1746504533805.png

Scott29_1-1746504616230.png

 

It was a caps issue Label vs label.

@Scott29 

yes it should be label and not Label

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader