ServiceNow - Enable new MFA for imported users / created users

[Von Naval]

Hello.

I'm trying to find out how to apply MFA (Multifactor Authentication) requirement for manually created users and/or imported users from XML or Transform Mapping, etc.

How can I enable that for new/imported/current users?

[Dr Atul G- LNG · Accepted solution]

Hi @Von Naval 

Follow the below steps to do that. Filter navigator --> Multi-factor Authentication --> Milti-factor Criteria. Open "Role-based multi-factor authentication" and check the roles which you require MFA to be enabled for.

This will helpful

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0831940#:~:text=Follow%20the%....

[Von Naval]

This is perfect! Thanks!