Hi, I did a quick search through the community and only saw one post on ServiceNow and ADManager but it was api and flow setup. My issue is different. I downloaded the ADManager plus integration from the store and already setup the ADManager plus side to connect with our non-prod instance. The test connection was successful.
In ADManager plus we are able to generate an authtoken successfully.
In ServiceNow, when we click on Setup, we enter the ADManager URL and select our mid server. This works fine. The next screen when it asks for the ADManager Plus Technician Authtoken, we paste in the token we got from ADManager. This is where we are stuck. We receive an error message after clicking Validate "The given Authtoken is invalid."
I have tested the "connection" by going to our mid server and I can pull up the ADManager URL and login fine.
I have emailed manageengine support and am waiting for a reply. Has anyone integrated ADManager with ServiceNow? Would anyone be able to provide any insight as to what I can do to get past this third and final step?
Thank you
