Servicenow Integration with Chat bots

[Astik Thombare]

Hi Community,

We have a requirement to integrate ServiceNow with a third-party chatbot. Ideally, the chatbot would:

1. Ask the user if they want to raise a ticket.
2. If yes, collect some basic details from the user.
3. Create a record in our ServiceNow instance using the collected details.
4. Provide the user with the newly created record number.

We'd appreciate any documentation or resources that can help us achieve this integration.

[SiddheshPaw]

Hello @Astik Thombare ,

Did you able to integrate third party chatbot?