Integrating Service Now with Chat-GPT Open AI
Step1: Accessing Open AI platform, follow the below
1. Register with Open AI platform for accessing the API of new AI models developed by OpenAI. https://platform.openai.com/account/api-keys
2. After successfully creating your account in OpenAI, simply log in with your credentials and generate an API key.
Step2:
Create Rest Message in ServiceNow to integrate with Open AI platform, follow the below steps
Navigate to "Rest Message" under "System Web Services", create a new Rest message with following endpoint.
Endpoint: https://api.openai.com/v1/completions
Create a new "POST" HTTP method under Rest message and update the following.
HTTP Headers:
Authorization : Bearer "Api-key" (Generated in Open AI platform)
Content-Type : application/json
{
"model":"${model}",
"prompt":"${prompt}",
"temperature":${temp},
"max_tokens":${max_token}
}
YouTube Link :- https://youtu.be/b1d1jwcEkGI
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Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI
YouTube: https://www.youtube.com/@learnservicenowwithravi
LinkedIn: https://www.linkedin.com/in/ravi-gaurav-a67542aa/
