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ServiceNow Integration with Dell's warranty API

satish_keth
Tera Contributor
I am working on the DELL API integration for Assets to retrieve the warranty information by sending the Service Tag.
I have setup the Oauth provider as below;
But when I click on the "Get Oauth Token", I get the error in the second screen shot below. Any assistance is really appreciated !dell oauth.png
 
dell oauth error.png
1 ACCEPTED SOLUTION

Jeff Johnson
Tera Guru

Did you ever get this working Satish?  I got it working in our instance, and your OAuth application registration looks almost the same (except for the instance URL of course, and I didn't fill out anything in the Authorization URL or Refresh Token URL). 

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5 REPLIES 5

Jeff Johnson
Tera Guru

Did you ever get this working Satish?  I got it working in our instance, and your OAuth application registration looks almost the same (except for the instance URL of course, and I didn't fill out anything in the Authorization URL or Refresh Token URL). 

Hey Jeff,

 

Can you share your instance here?

snowdev8
Tera Expert

Is this a custom integration or is this an OOB spoke?

I believe it has to be custom as there is not a dell spoke for warranty unfortunately. Be great if there were.   We actually hired a dell dev to setup the integration which brings in PO and warranty info into the computers table.  That can range $10-30k depending on what you want and how good you are with negotiations.  We tried to do it in house but struggled to parse the PO data (often containing several items per line) into the right fields.