ServiceNow integration with RPA

[shilpaservi]

Hi,

I wanted to see if we can make an integration between ServiceNow and RPA. As of research on articles, we have recently have this possibility with the help of GenAI. Can someone if this integration is possible, then, how can I acheive it? also, which license is required if it is related to any plugin/application installation.

Thank you,

Shilpa B

[Dr Atul G- LNG]

HI @shilpaservi 

RPA is now available in ServiceNow as a separate product. You can leverage its capabilities to automate and streamline your tasks efficiently.

[Swathi Pavani1]

Hi @shilpaservi 

Yes, the ServiceNow components allow you to interact with ServiceNow platform features such as the Flow Designer, manage attachments from table records, and trigger embedded task automations. You can refer to the following link for more details:
ServiceNow RPA Studio Overview

To install the RPA hub on your instance, please follow this link:
Install RPA Core

For accessing it, you can follow this link:
ServiceNow Automation Engine

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Thank you!