ServiceNow integration with Whatsapp

AmM01
Tera Contributor

Hello everyone,

 


Just a quick question on ServiceNow integration with Whatsapp. I understand that it requires a third party app. I found out that there are multiple apps in the market such as Twillio and Sprinklr, etc.

 

From high level what are the key differences between these apps in terms of pricing and capabilities. 

I also noticed that ServiceNow somehow supports Twillio, since I found some articles in ServiceNow documentation along with a presentation in Nowcreate specifically for Twillio. 

2 REPLIES 2

SANDEEP DUTTA
Tera Patron
Tera Patron

Hi @AmM01 ,

Here is teh step by step guide for your whatsapp integration :https://www.servicenow.com/community/developer-articles/servicenow-whatsapp-integration/ta-p/2324535

 

Thanks,
Sandeep Dutta

Please mark the answer correct & Helpful, if i could help you.

AmM01
Tera Contributor

Thank you, this is an amazing article. 
However, I was looking for some kind of comparison between different 3d party apps ( Twillio, Sprinklr, etc)