Servicenow learning

shivansht
Giga Contributor

Hello,

I am new to the ServiceNow platform and eager to begin my journey in both ServiceNow Administration and Development. I would greatly appreciate guidance in helping me understand the best way to learn everything from the ground up.

Please suggest a step-by-step learning path that covers all essential topics—from the basics to advanced concepts—so I can build a strong foundation without missing any critical areas?

I am particularly interested in:

  • Understanding the platform architecture
  • Learning administrative tasks and configurations
  • Developing custom applications and workflows
  • Best practices for scripting and automation

Any recommendations for courses, documentation, hands-on labs, or certifications would be extremely helpful.

Thank you in advance for your support and guidance.

5 REPLIES 5

AndersBGS
Tera Patron
Tera Patron

Hi @shivansht ,

 

 take a look at the career journeys from ServiceNow : https://learning.servicenow.com/lxp/en/pages/career-journey?id=journey

 

that world be the right approach.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/