SERVICENOW MICRO CERTIFICATION-SERVICE PORTAL

SHEVANGI SINGH · ‎11-17-2023

Hello All,

I was trying to complete my micro certification for Service Portal Fundamentals and towards the end after completion my progress shows only 99% due to which I am unable to complete my assesssment as this is one of the pre-requisites to complete the course first.I have tried logging in and out and accessing other modules still the same.

Any suggestion/help/advice will be much appreciated!

Thanks!

Dr Atul G- LNG · ‎11-17-2023

Hi @SHEVANGI SINGH

As you already completed the course by 99% , you can submit it and you will get certificate as well of same.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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SHEVANGI SINGH · ‎11-17-2023

I cannot submit it because to be eligible to write the assessment I have to complete it 100%

Please see below:

Dr Atul G- LNG · ‎11-17-2023

Okay , got it..so the prime reason can be

1 or 2 content is not fully watched or scrolled.

May be you close some video few seconds before the actual time.

Just open all content once again and see all are fully seen n scrolled.

Last , if nothing work log a case to SN via now learning and they will do needful.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Minh Huy Lam Qu · ‎11-17-2023

You can raise a case on Now Learning to check it. In the meantime, please try to click all course content again, make sure don't miss any second in the video 🤣.