ServiceNow outstanding Plugins update

nameisnani
Mega Sage

Hi Team , 

 

can anyone please suggest best way of updates active plugins in our instance 

 

nameisnani_0-1751606960413.png

 

there are 116 plugins are there , how should i do all updates .
please suggest better idea 

 

@Ankur Bawiskar 

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@nameisnani 

It all depends on customer requirements and use-cases.

Some plugin might bring in additional feature etc which customer don't want now, so it's not like you need to update all.

Discuss with your customer, check the release notes for that plugin and then update

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@nameisnani 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@nameisnani 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Mark Manders
Mega Patron

There are some scripts floating around that can update everything at once and I know of a Store App that is currently in certification phase that can also handle this better, but ServiceNow (OOB) only lets you update one at a time (although you can schedule them all). This is the safest way, since there could be dependencies between apps and missing any, could cause issues.

Plugin/app updates should be part of the platform maintenance so you never get this many to update. Many companies don't do that, resulting in hundreds of updates. 

Upgrading could help as well, because the apps will be updated automatically to the supported version. 


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Mark