ServiceNow PDI upgrade to Yokohama asks for MFA without setup

[Sangeetha_Jegan]

Hi team

    I recently upgraded my personal developer instance to the recent release Yokohama Patch 1. After the upgrade was successfully, when I tried to login to my PDI, it took me to the "Verify your identity" screen (screenshot below)

My question is,  I have not set MFA for my PDI prior to this upgrade. I happened to read that MFA is enforced for local logins (without sso) starting from Yokohama release and that, after login, setup MFA will be an option for setting up the MFA for the PDI. Right now, I don't see that 'Setup MFA' option and I am not sure which authenticator app my PDI is linked with. 

Is anyone else facing this issue? Do you know how to get past this? Right now, I am not able to login to my PDI because of this.

Thanks in advance for any help

Sangeetha.

[Farrah1977]

Please can you reset or remove my MFA as I can't get in to my instance - same issue as Sangeetha in the original post in this thread.

dev213467

Many thanks

[Hellfried1]

Suggestion to ServiceNow: Would it be possible to reset the admin's entry in table
user_multifactor_auth if we select "reset instance password" in the management panel
to generate new instance login credentials?
Then we could recover more easily from MFA issues.