ServiceNow Prod to ServiceNow Dev integration
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10-13-2023 11:08 PM
Hi All,
Automating the parent batch update set mapping instead of manual activity
Scenario:
Stories are available in PROD and update sets are available in the DEV environment,
Here the Use Case is when the Story state moved to "ready for release" I want to get the update sets list created for that story and set the parent update set in DEV environment
What are the process and best practices around the implementation here?
Note:
Update set naming convention: we are using a story/defect number based on this we can fetch the list of update sets and populate the parent update set when a story state moved in the Prod environment
Thanks
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10-15-2023 11:51 AM