ServiceNow Teams Integration used cases

Divakar_89
Tera Contributor

‎09-29-2023 04:33 AM

Hi All,

 

I need to know the used cases for ServiceNow with Teams Integration. In ServiceNow Docs I could able to see only the installation instructions. 

 

Kindly provide me the information if you have any.

Thanks & regards,

Divakar P

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Eswar Chappa
Mega Sage
Mega Sage

‎09-29-2023 06:51 AM - edited ‎09-29-2023 06:53 AM

Hi @Divakar_89 this community article will give you better understanding for the Team use cases:

 

https://www.servicenow.com/community/service-management-events/servicenow-for-microsoft-teams-simple...

 

https://www.linkedin.com/pulse/servicenow-microsoft-teams-integration-akshay-pithore/?utm_source=rss...

 

Cheers, hope that helps

Eswar Chappa

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