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13 hours ago
Hi
I want to send from servicenow flow designer as a hyperlink to jira description field, but in flow designer action for description field in jira we used :
var instanceUrl= gs.getProperty("glide.servlet.uri");
var iUrl=instanceUrl+'incident.do?sys_id=' + fd_data.trigger.current.sys_id;
var url = '<a href="'+iUrl+ '">' "ServiceNow |"+ fd_data.trigger.current.number + '</a>';
return url;
but it's posting as to jira description :
<a href="https://instance.service-now.com/now/nav/ui/classic/params/target/incident.do">"ServiceNow|INC00001"...
we want as Servicenow | INC0001233 (HYPERLINK) IN JIRA description field
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13 hours ago
Hello @Vedavalli ,
Try wrapping up your url into [...] :
as
var instanceUrl = gs.getProperty("glide.servlet.uri");
var iUrl = instanceUrl + 'incident.do?sys_id=' + fd_data.trigger.current.sys_id;
var url = '[ServiceNow | ' + fd_data.trigger.current.number + '|' + iUrl + ']';
return url;
[...] → denotes a link in Jira wiki markup.
If my response helped mark as helpful and accept the solution.
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11 hours ago
Not working

