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Supplier Life Cycle operations - Supplier onboarding playbook

Fathimashiham
Tera Contributor

Need assistance in supplier onboarding playbook- the out of the box Supplier onboarding playbook stops at ‘Waiting for supplier contact invitation to be sent out’ activity.

Observations noted -

The supplier contact user is not getting created in the user/vendor table when the primary contact email and name is entered through the source to pay workspace action - Request new supplier.

Thanks in advance!

5 REPLIES 5

Dr Atul G- LNG
Tera Patron

Hi @Fathimashiham 

 

Did you try to repair the plugin ?

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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Fathimashiham
Tera Contributor

Yes, I did. Unfortunately didn’t work

Hi @Fathimashiham 

 

Log a now support case to team.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

****************************************************************************************************************

Fathimashiham
Tera Contributor

Yes, I did. Unfortunately didn’t work.