Supplier Life Cycle operations - Supplier onboarding playbook

Fathimashiham
Tera Contributor

Need assistance in supplier onboarding playbook- the out of the box Supplier onboarding playbook stops at ‘Waiting for supplier contact invitation to be sent out’ activity.

Observations noted -

The supplier contact user is not getting created in the user/vendor table when the primary contact email and name is entered through the source to pay workspace action - Request new supplier.

Thanks in advance!

4 REPLIES 4

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Fathimashiham 

 

Did you try to repair the plugin ?

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Fathimashiham
Tera Contributor

Yes, I did. Unfortunately didn’t work

Hi @Fathimashiham 

 

Log a now support case to team.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Fathimashiham
Tera Contributor

Yes, I did. Unfortunately didn’t work.