ServiceNow User Delegate Access

[AA De Vera]

Hello everyone,

Is it possible to give read access to the delegated user? The case is that User A delegated User B, User B have no problem with approvals but User B has no access to the record/custom application. 

How should User B be able to see the record and access the application before approving it. Thanks!

[Musab Rasheed]

Hello,

Yes you can give read access but make sure to revoke once delegate record is removed for the user.

Regards

[AA De Vera]

Any idea how should I do that? Thank you.

[Musab Rasheed]

You have to explore what roles are needed, Generally if Person A has gone for long vacation and has delegated person B about his work we used to give roles of person a to person b until person a comes back

[AA De Vera]

I not sure how I can do that automatically. Are you talking about business rules or manually adding roles to Person B?