Servicenow VIP Flag Color in Red

[Ashish Kathait]

VIP Flag changes color to Red OOTB on Incident form 

How to achieve same in Service Operation Workspace.

[Dr Atul G- LNG]

Hi @Ashish Kathait 

In SOW, it’s now available OOTB. You just need to update SOW to the latest version and check.

[Ashish Kathait]

Thanks, but the name should be in Red Color, VIP flag is already there. 

[Dr Atul G- LNG]

Hi mate, any reason to add more technical debt? I’d suggest using what’s available OOTB — I guess that should work.

[Ashish Kathait]

Coming from Customer directly so can't do much. I can explain them but, in the end, whatever they want is final.