Servicenow VIP Flag Color in Red

Ashish Kathait · yesterday

VIP Flag changes color to Red OOTB on Incident form

How to achieve same in Service Operation Workspace.

Dr Atul G- LNG · yesterday

In SOW, it’s now available OOTB. You just need to update SOW to the latest version and check.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Ashish Kathait · yesterday

Thanks, but the name should be in Red Color, VIP flag is already there.

Dr Atul G- LNG · yesterday

Hi mate, any reason to add more technical debt? I’d suggest using what’s available OOTB — I guess that should work.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Brian Lancaster · yesterday

Are you referring to the fact that the calls name is red rather then just the VIP symbol?