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Servicenow VIP Flag Color in Red

Ashish Kathait
Tera Contributor

4 weeks ago

VIP Flag changes color to Red OOTB on Incident form 

 

How to achieve same in Service Operation Workspace.

 

AshishKathait_0-1762273906920.png

 

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9 REPLIES 9

Dr Atul G- LNG
Tera Patron
Tera Patron

4 weeks ago

Hi @Ashish Kathait 

In SOW, it’s now available OOTB. You just need to update SOW to the latest version and check.

 

DrAtulGLNG_0-1762274855328.png

 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Ashish Kathait
Tera Contributor
In response to Dr Atul G- LNG

4 weeks ago

Thanks, but the name should be in Red Color, VIP flag is already there. 

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Ashish Kathait

4 weeks ago

Hi mate, any reason to add more technical debt? I’d suggest using what’s available OOTB — I guess that should work.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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0 Helpfuls

Ashish Kathait
Tera Contributor
In response to Dr Atul G- LNG

3 weeks ago

Coming from Customer directly so can't do much. I can explain them but, in the end, whatever they want is final.

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