ServicePortal alert messages for user's without manager
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3 weeks ago
Hi All,
I have a requirement that, if user doesn't have line manager updated for him in user table, then he shouldn't be able to submit any form in service Portal.
There should be a Alert message when he opens any form there should be pop up to contact line manager to raise a request on behalf.
Please let me know the best way to achieve this.
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3 weeks ago
@extsandhyak
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
Hi @Ankur Bawiskar Thank you for all the details.. I can't use user criteria since I have show the form to user but he shouldn't be able to submit it. I can try hidden single line text method.
But this needs to be created in all catalog form?
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3 weeks ago
Hi @Ankur Bawiskar Do I have to create this hidden single line text in all catalog form then?
Please confim.
